Your privacy matters to us. This policy explains what information CreativaMotion collects when you visit creativamotion.com or contact us, why we collect it, and the choices you have. We keep it short and plain on purpose: we only collect what we need to answer you and to keep the site running.
Who we are
CreativaMotion is a web development studio based in Buenos Aires, Argentina, working with businesses worldwide. For the purposes of this policy, CreativaMotion is responsible for the personal information collected through this website.
You can reach us at any time at info@creativamotion.com.
Information we collect
Information you give us
When you send us a message through the contact form, we receive:
- Your full name and email address.
- Your website address, if you choose to share it.
- The service you are interested in and the details you write about your project.
If you email us directly, we receive your email address and anything you include in your message.
Information collected automatically
When you send the contact form, the message also records the date and time, the page it was sent from and your IP address. This helps us prevent spam and abuse.
Like most websites, our hosting server keeps standard technical logs (such as IP address, browser type, pages requested and time of visit) to deliver the site securely and diagnose problems.
How we use your information
- To reply to your inquiry and prepare proposals or estimates you ask for.
- To communicate with you about a project we are discussing or working on together.
- To keep the website secure, prevent spam and fix technical issues.
- To comply with legal, accounting or tax obligations when we work together.
We do not sell your personal information, we do not use it for advertising, and we do not add you to a mailing list without your permission.
Legal basis
We process your information because you asked us to (by sending a message or requesting a proposal), because it is needed to provide services you hired us for, or because we have a legitimate interest in keeping the website secure and working properly. Where the law requires consent, we rely on the consent you give when you submit the contact form.
Data retention
We keep contact messages for as long as needed to respond and follow up on your inquiry. If we work together, we keep project communications for the duration of the project and afterwards as long as required for legal, accounting or support purposes. Server logs are kept for a limited time by our hosting provider.
You can ask us to delete your information at any time (see “Your rights”).
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), spam protection on our forms and restricted access to our inbox. No method of transmission or storage is completely secure, but we work to protect your data and act quickly if something goes wrong.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct or update it.
- Ask us to delete it.
- Object to or restrict how we use it, or withdraw consent you gave.
- Receive a copy of your information in a portable format.
To exercise any of these rights, email info@creativamotion.com. We will reply within a reasonable time and in any case within the period required by law.
If you are in Argentina, you may also contact the Agencia de Acceso a la Información Pública (AAIP), the authority that oversees Personal Data Protection Law No. 25,326. If you are in the European Economic Area or the United Kingdom, you may lodge a complaint with your local data protection authority.
International transfers
Because we work with clients worldwide and use service providers that may operate in other countries, your information may be processed outside the country where you live. When this happens, we take reasonable steps to make sure it stays protected in line with this policy.
Children
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time to reflect changes in our services or the law. When we do, we will change the “Last updated” date at the top of this page.
Contact
Questions about this policy or about your information? Write to us and we will be happy to help.
info@creativamotion.com